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Is there any way to manage duplicate records in a school?
Yes, Admin & Directory Manager can do it.
From left menu go to REPORTS, then Directory Maintenance Reports & then click on Manage Potential Duplicates.
In Manage Potential Report, you will see list of duplicate records by email address, phone number and name. Click on the Merge button to merge the duplicate profile.
If both the duplicate records have FreshSchools user accounts, then merging is not possible, please contact to us, we will do the needful.